We choose to deliver great customer service and we will listen when you feel that we've missed the mark. We expect you to hold us to this pledge.
- We will be proactive to anticipate your needs and exceed your expectations.
- We need your feedback (positive and negative) and promise to always listen.
- We will get to know you as an individual and will treat you with respect.
- We will earn your trust, and work hard to keep it.
- If we do not meet your expectations within 30 days of your move to our community, we will release you from your lease.*