Springs at Allison Valley FAQs

• $750 deposit 
• $205 administration fee
• $35/per adult occupant

• You can easily apply online
  • Our quotes expire after 24 hours, so if you need to generate a new quote please select the floor plans tab on our website and select an available apartment home along with move in date and lease term to create a new custom quote.

• You’re welcome to visit our office to complete any paperwork
• You can also call and we’ll email a quote with a quick and easy link to the application
  
  

Yes! We offer detached garages for an additional $125.00 per month and floater garages for $150.00 per month. Select apartment homes have attached garages that are built into the monthly rent.

We do not offer furnished lease options; however, we do work closely with Cort Furniture to help you with securing furniture for your new home. Contact us for more details! 

Yes! We do offer lease terms from 3-15 months.

Yes! We allow two pets per home, with the exception of service animals, and do not have any weight restrictions. To learn more about our pet-inspired amenities and breed restrictions, visit here.  

Your water and sewer bill will show up after you have been living at the community for at least 45 days. Your first bill may not be a full billing cycle of 28-32 days so please note that it will be based on when the first billing cycle closed out along with your original move-in date.

You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program satisfies our insurance requirement and provides up to $10,000 in content coverage for your belongings. It’s one less thing to worry about during your move! If you would like to us a third-party insurance company you are welcome to. Please contact our office for more information.

Absolutely! We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options. Please note that if you transfer during your current lease, there is a transfer fee of 75% of your rent owed at the time of signing the transfer paperwork.

Great question! There are two ways for you to contact our team to address any maintenance issue you are experiencing.
1.) You can contact our leasing office directly so our team can place the service request in the system for you.
2.) Our online resident portal, Loft Living, will allow you the ease of placing service requests online even after office hours.
In the event of an emergency, such as a fire, flood, Ac not working, refrigerator not working, please contact our office directly and you will be prompted for on-call maintenance.

In the event of a resident lockout, during business hours, residents can always come up to the office or call our office for our team to open the door to your home.

Should your lockout occur after business hours, there is a $50.00 lockout fee charged back to the resident for our on-call maintenance team member to come out on site and open your front door. Residents are required to provide proof of identification for entry into their home.

Yes! Springs at Allison Valley offers complimentary air filters at the office for all residents at the community. We encourage residents to change their air filters every 30 days to help maintain their air conditioning units in their homes. You can also place a service request online so one of our team members can leave an air filter at your front door.

As a reminder, residents are required to provide a 60-day notice to vacate, in writing, prior to leaving at the end of their lease term.

We require that all residents return their apartment home back to our leasing office in the condition it was given to them at the time of move in. We require your apartment home to be professionally cleaned, along with a professional carpet cleaning in the bedrooms.

If you are leaving prior to the end of your lease term, please contact our leasing office for additional information regarding the process of moving out of your apartment home.

Prior to moving in, residents are required to sign up for our Parcel Pending system. Parcel Pending is a secured locker location on site where packages are delivered and stored in a locker for 72 hours until the resident can pick up their packages from Amazon, UPS, FEDEX, or another carrier. You have the ease and peace of mind of picking up your packages 24/7.

Please contact (855) 316-4756 or enroll online at parcelpending.com.