The Centro FAQs

Frequently Asked Questions

Whether you're a current resident or are interested in joining our community, chances are you have questions. Check out our frequently asked questions (and answers) below.

Apartment Homes & Floor Plans

What floor plans are available?

The Centro Apartments is a mid-rise community, offering studio, one, two, and three-bedroom apartment homes. Each layout includes an open-concept layout with natural lighting, a spacious kitchen, and in-home washer and dryer. To view current pricing and available floor plans, visit our floor plans & pricing page, or contact the team here at The Centro Apartments!

Are washers and dryers included?

Yes - every apartment home at The Centro Apartments comes with a full-size, in-home washer and dryer. There's no need to share a laundry room, hunt for quarters, or supply your own machines.

Do apartments include parking?

The Centro Apartments offers free surface parking, with one space included per lease holder. For residents who want a specific, designated space, Reserved Parking is available for a monthly fee.

What features come standard inside an apartment home?

Standard features at The Centro Apartments include floor plans with open-concept layouts, a gourmet kitchen with modern finishes, an in-unit washer and dryer, private patio or balcony options, generous closet space, and natural lighting throughout. Specific finishes and upgrades vary depending on floor plan. The team at The Centro Apartments is happy to walk you through what's available.

Pricing, Lease Terms & Fees

How much does it cost to live at The Centro Apartments?

Pricing for The Centro Apartments varies by availability, floor plan type, and lease term. For the most up-to-date pricing per floor plan (studios, one-, two-, and three-bedroom homes), please visit our floor plans page or contact our team at The Centro Apartments for a personalized quote.

What lease terms does The Centro Apartments offer?

The Centro Apartments offers a range of lease terms anywhere from 7 to 18 months. Pricing varies depending on the lease term. Once the lease term is ready for renewal, current residents will be eligible for month-to-month renewal options. Contact our team for the exact terms available today.

Is a security deposit required?

A refundable security deposit is required at lease signing, and the amount varies based on your application and credit profile. Our leasing team can walk you through what you'll qualify for during the application process.

What's included in rent — are utilities covered?

The price of rent at The Centro Apartments includes your apartment home and access to all community amenities, such as the 24-hour fitness center, community pool, and pet park. Utilities (including but not limited to electric, gas, water, sewer, trash, and internet) are billed separately based on usage.

Are there move-in specials available right now?

Specials at The Centro Apartments may vary due to seasonality and available units. The fastest way to view current move-in offers is to check the specials area of our website or call our leasing team. The team is happy to share what's available for your preferred floor plan and move-in date.

What is Flex?

The Centro Apartments is proud to partner with Flex, a flexible rent solution that allows you to split your rent into smaller payments while your full rent still gets paid on time. Participation is optional and available whenever you need a little flexibility.

Pet Policy

Is The Centro Apartments pet-friendly, and are there weight or breed restrictions?

Yes, The Centro Apartments is a pet-friendly community, and proudly welcomes pets of all sizes with no weight restrictions. Both cats and dogs are welcome with pre-approval. Breed restrictions and additional pet fees may apply. Purebred Guardian Breeds such as Bull Terriers, Pit Bulls, Rottweilers, and Dobermans are restricted from our community. Some mixed breeds and other Guardian Breeds may be conditionally allowed upon community team approval. These restrictions do not apply to qualified assistance animals.

What are the pet fees?

The Centro Apartments charges a one-time pet fee per pet (both dogs and cats) at move-in, plus a recurring monthly pet rent. Dogs will be enrolled in the PooPrints DNA program, which includes a small one-time enrollment fee. For more information and current pet fees, please contact the leasing team here at The Centro!

Does The Centro Apartments have a dog park or pet amenities?

Yes. The Centro Apartments features a leash-free pet play area where your dog can run and socialize, plus a convenient on-site pet spa for easy bath time after a muddy walk.

How many pets can I live with at The Centro Apartments?

Up to two pets are welcome per apartment home at The Centro Apartments, with the exception of qualified service animals.

Community Amenities

What amenities are included?

The Centro Apartments offers a full slate of resort-style amenities, including a swimming pool and sundeck, sand volleyball, a practice putting green, shuffleboard, a 24-hour two-story fitness center with a sauna & yoga studio, a movie theater, a community clubhouse with a complimentary coffee bar, an outdoor grilling and gathering area, a leash-free pet play area, a pet spa, EV charging, and an on-site car care center.

Does The Centro Apartments have a pool and fitness center?

Yes. The Centro Apartments features a resort-style swimming pool with a sundeck for warm-weather lounging, and a 24-hour fitness center so you can work out on your schedule — early morning or late evening, the gym is open whenever you need it.

Are there EV charging stations at The Centro Apartments?

Yes. The Centro offers on-site EV charging stations.

What's the parking set up — is it free?

Free standard surface parking is available for all residents at The Centro Apartments, with one space included per lease holder. For more information, please contact the leasing team.

Does The Centro Apartments have outdoor space?

Yes. The Centro Apartments is thoughtfully designed with open green space and professionally landscaped grounds, giving residents plenty of room to enjoy the fresh air. Outdoor lounge areas, outdoor games, sand volleyball, a practice putting green, shuffleboard, and more mean there's an activity for everyone.

Do you have storage units available?

Yes! We have ample storage units available for an additional monthly charge. Contact us to learn more about this option!

Location, Neighborhood & Commute

How far is The Centro Apartments from downtown Fort Myers?

The Centro Apartments is located approximately 15 miles from downtown Fort Myers, making it a convenient option for both city commuters and residents who want quick access to dining, entertainment, and culture without living in the middle of it.

What's the neighborhood around The Centro Apartments like?

The Centro Apartments is set in a coastal-meets-urban setting near the Gulf Coast, offering easy access to beautiful beaches, a charming downtown, great shopping, and year-round cultural festivals. Learn more about our neighborhood here.

What shopping, dining, and entertainment is near The Centro Apartments?

The Centro Apartments is minutes from Whole Foods, Publix, Target, Gulf Coast Town Center, Miromar Outlets, and a mix of local and national restaurants. Explore Connors Steak & Seafood, Fort Myers Beach, and Sanibel Island nearby. Whether you're running a quick errand or planning a night out, daily essentials and entertainment are all close by.

What major employers are located near The Centro Apartments?

The Centro Apartments is conveniently located near Florida Gulf Coast University, Arthrex, Amazon, Hertz, and Lee Health, making it a practical choice for students and staff looking for a short commute and a comfortable place to come home to. Check out our Preferred Employers page to learn more.

What school district is The Centro Apartments in?

The Centro Apartments is located in the Lee County School District.

Touring, Applying & Moving In

How do I schedule a tour?

You can schedule a tour at The Centro Apartments online via our website, or by calling the leasing team. We also accept walk-ins during business hours. If you schedule through the website, we offer in-person, self-guided, and live virtual tour scheduling options, so you can see the community whether you're local or relocating from out of town. Schedule your tour today!

How do I apply for an apartment and are there income requirements?

The application process at The Centro Apartments is fully online and takes just a few minutes to complete. We review credit history, rental history, gross income (2.7x the monthly rent), and a standard background check. First-time renters are welcome, and if your income doesn't quite meet the standard threshold, our team can talk through alternative options like a co-signer. Start the application process on our Floor Plans & Pricing page.

How long does it take to get approved?

Once you submit an application with all required documents, your application will be reviewed within 2-3 business days. If your application is approved, our team will reach back out to you to discuss next steps such as lease signing and move-in day. For any additional questions regarding leasing requirements, please connect with our community team members.

How do I find out if The Centro Apartments has availability for my move-in date?

The most current floor plan availability and pricing for The Centro Apartments are listed on our floor plans page. Pricing may update frequently. If your preferred floor plan isn't available on the requested move-in date, be sure to ask about our waitlist program, which allows future residents to reserve a home once it becomes available. For more information, please reach out to our team members at The Centro!

Do you accept section 8?

No, we do not participate in this program at this time.

Living at The Centro

How are maintenance requests handled?

Maintenance at The Centro Apartments is handled by our friendly and dedicated on-site team. Residents can submit non-emergency requests easily through our resident app, by calling the leasing office, or by walk-in. Non-emergency requests are typically addressed within one to two business days, however as part of our commitment to convenient, carefree living, emergency maintenance is available 24/7.

What makes The Centro Apartments different from other apartments in Fort Myers?

The Centro Apartments stands apart for a few reasons. The community is gated, pet-friendly with no weight restrictions, and built around resort-style amenities like a pool, sand volleyball, putting green, 24-hour fitness center with a sauna & yoga studio, leash-free dog park, and pet spa. The Springs 5-Star Standard includes Above & Beyond resident services, and the 30-Day Pledge: if you are not satisfied with your new home or if expectations are not met within 30 days of your move-in date, you can be released from your lease.

Why doesn’t my water bill show up on my bill?

The water and sewer bills are billed in the arrears to allow for accurate readings from when you moved in. Your first utility bill will likely show up on your third month's statement.

Is renters insurance required for residents?

You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program satisfies our insurance requirement and provides up to $10,000 in content coverage for your belongings. It’s one less thing to worry about during your move! If you would like to us a third-party insurance company you are welcome to. Please contact our office for more information.

Can I transfer to another unit?

Absolutely! We love finding solutions for our residents. We can find you another apartment home based on available apartments and the timeframe in which you wish to transfer. Call the office for details and options!

What should I do for a storm emergency?

We highly recommend you visit the local government website for recommendations on how to prepare and what steps you can take during storm emergencies. You may also sign up for the local Lee County alerts.

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Our Pledge to You

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As a resident of The Centro Apartments, you can expect:

Kitchen
Beautiful, quality interiors, products and finishes.
Fitness Center
Top-notch amenities for your active lifestyle.
Exterior
Unique townhouse design surrounded by beautiful grounds.
Clubhouse
Superior and friendly customer service.
Pool
Quality and attentive maintenance team.
Exterior seating
An unbeatable 5-star living experience. Your feedback is always welcome & appreciated.