Springs at Lockport FAQs

Frequently Asked Questions

Whether you're a current resident or are interested in joining our community, chances are you have questions. Check out our frequently asked questions (and answers) below.

Apartment Homes & Floor Plans

What floor plans are available?

Springs at Lockport offers studio, one, two, and three-bedroom townhome-style apartments, with private entrances available. Each layout includes an open-concept layout with plenty of natural lighting, a spacious kitchen, and in-home washer and dryer. To view current pricing and available floor plans, visit our floor plans & pricing page, or contact the team here at Springs at Lockport!

Do apartments at Springs at Lockport have private entrances?

Select apartment homes at Springs at Lockport feature private, ground-level entrances. Other homes within our three-story buildings are accessed through secured shared entry / interior hallway. Entry type varies by floor plan and location within the community. Our leasing team can help you narrow down available apartment homes that offer direct-entry access if that is a priority for you.

Are washers and dryers included?

Yes - every apartment home at Springs at Lockport comes with a full-size, in-home washer and dryer. There's no need to share a laundry room, hunt for quarters, or supply your own machines.

Do apartments include a garage or covered parking?

Attached garages may be available depending on floor plan, plus detached garage and surface parking options. Pricing may vary, so please contact our team for the most current and available options.

What features come standard inside an apartment home?

Standard features at Springs at Lockport include floor plans with open-concept layouts, a gourmet kitchen with modern finishes, an in-unit washer and dryer, private patio or balcony options, large closet space, and natural lighting throughout. Specific finishes and upgrades vary depending on floor plan. The team at Springs at Lockport is happy to walk you through what's available.

Pricing, Lease Terms & Fees

How much does it cost to live at Springs at Lockport?

Pricing for Springs at Lockport varies by availability, floor plan type, and lease term. For the most up-to-date pricing per floor plan (studios, one-, two-, and three-bedroom homes), please visit our floor plans page or contact our team at Springs at Lockport for a personalized quote.

What lease terms does Springs at Lockport offer?

Springs at Lockport offers a range of lease terms anywhere from 10 to 15 months. Pricing varies depending on the lease term. Once the lease is ready for renewal, current residents will be eligible for month-to-month renewal options. Contact our team for the exact terms available today.

Is a security deposit required?

A refundable security deposit is required at lease signing, and the amount varies based on your application and credit profile.

What's included in rent — are utilities covered?

The price of rent at Springs at Lockport includes your apartment home and access to all community amenities, such as the 24-hour fitness center, resort-style pool, clubhouse, and pet park. Utilities (including but not limited to electric, gas, water, sewer, trash, and internet) are billed separately based on usage.

Are there move-in specials available right now?

Specials at Springs at Lockport may vary due to seasonality and available units. The fastest way to view current move-in offers is to check the specials area of our website or call our leasing team. The team is happy to share what's available for your preferred floor plan and move-in date.

What is Flex?

Springs at Lockport is proud to partner with Flex, a flexible rent solution that allows you to split your rent into smaller payments while your full rent still gets paid on time. Participation is optional and available whenever you need a little flexibility.

Pet Policy

Is Springs at Lockport pet-friendly, and are there weight or breed restrictions?

Yes, Springs at Lockport is a pet-friendly community, and proudly welcomes pets of all sizes with no weight restrictions. Both cats and dogs are welcome with pre-approval. Breed restrictions and additional pet fees may apply. Purebred Guardian Breeds such as Bull Terriers, Pit Bulls, Rottweilers, and Dobermans are restricted from our community. Some mixed breeds and other Guardian Breeds may be conditionally allowed upon community team approval. These restrictions do not apply to qualified assistance animals.

What are the pet fees?

Springs at Lockport charges a one-time pet fee per pet (both dogs and cats) at move-in, plus a recurring monthly pet rent. Dogs will be enrolled in the PooPrints DNA program, which includes a small one-time enrollment fee. For more information and current pet fees, please contact the leasing team here at Springs at Lockport!

Does Springs at Lockport have a dog park or pet amenities?

Yes. Springs at Lockport features a leash-free pet play area where your dog can run and socialize, plus a convenient on-site pet spa for easy bath time after a muddy walk. Walking paths throughout the community give you and your pet plenty of room to stretch.

How many pets can I live with at Springs at Lockport?

Up to two pets are welcome per apartment home at Springs at Lockport, with the exception of qualified service animals.

Community Amenities

What amenities are included?

Springs at Lockport offers a full slate of resort-style amenities, including a swimming pool and sundeck, a 24-hour fitness center, a community clubhouse with cybercafé and complimentary coffee bar, an outdoor grilling and gathering area, a leash-free pet play area, a pet spa, and an on-site car care center.

Does Springs at Lockport have a pool and fitness center?

Yes. Springs at Lockport features a resort-style swimming pool with a sundeck for warm-weather lounging, and a 24-hour fitness center so you can work out on your schedule — early morning or late evening, the gym is open whenever you need it.

What's the parking set up — is it free, and is guest parking available?

Surface parking is complimentary for residents at Springs at Lockport. Reserved attached garages, detached garages, and covered parking options are available for an additional monthly fee. Designated guest parking is provided so friends and family always have a place to park when they visit.

Does Springs at Lockport have walking paths or outdoor space?

Yes. Springs at Lockport is thoughtfully designed with open green space, professionally landscaped grounds, and walking paths woven throughout the community — part of our neighborhood-inspired design. Outdoor gathering areas with grilling stations and seating give residents plenty of room to enjoy the fresh air.

Location, Neighborhood & Commute

How far is Springs at Lockport from downtown Lockport?

Springs at Lockport is located about 2 miles from downtown Lockport and roughly 30-35 miles from downtown Chicago via I-355, giving residents easy access to local shops and restaurants as well as the bigger city when they want it.

What's the neighborhood around Springs at Lockport like?

Springs at Lockport is located in a small-town, premium townhome-style neighborhood with rolling terrain, parks, and streams nearby and a quick commute to Naperville and Aurora. The community itself is gated and designed to feel like a friendly residential neighborhood, with green space, walking paths, and select homes offering private entrances. Learn more about our neighborhood here.

What shopping, dining, and entertainment is near Springs at Lockport?

Springs at Lockport makes everyday life easy. Groceries and shopping are simple with Berkot's Super Foods, Jewel-Osco, and ALDI nearby, along with a mix of local and national restaurants. Residents can head to Lincoln Landing, Pilcher Park Nature Center, and Lake Katherine Nature Center and Botanic Gardens for entertainment. Whether it's a quick errand or a night out, daily essentials and entertainment are all close by.

What major employers are located near Springs at Lockport?

Springs at Lockport is located near some of the region's largest employers, including Amazon, Silver Cross Hospital, and Saint Joseph Medical Center. Our community is also near Joliet Junior College, University of St. Francis, and Lewis University. Living at Springs at Lockport means less time in the car and more time at home.

What school district is Springs at Lockport in?

Springs at Lockport is part of District 92, which includes Walsh Elementary School for Pre-K-1st grade, Reed Elementary School for 2nd-3rd grade, Ludwig Elementary School for 4th-5th grade, and Oak Prairie Junior High School, and District 205 for Lockport Township High School.

Touring, Applying & Moving In

How do I schedule a tour?

You can schedule a tour at Springs at Lockport in three ways: online through our website, by calling the leasing office, or by stopping in during business hours. We offer in-person, self-guided, and live virtual tour options — so you can see the community whether you're local or relocating from out of town. Same-day tours are often available. Schedule your tour on our website here.

How do I apply for an apartment and are there income requirements?

The application process at Springs at Lockport is fully online and takes just a few minutes to complete. We review credit history, rental history, gross income (typically 3x the monthly rent), and a standard background check. First-time renters are welcome, and if your income doesn't quite meet the standard threshold, our team can talk through alternative options like a co-signer. Start the application process on our Floor Plans & Pricing page.

How long does it take to get approved?

Once you submit an application with all required documents, your application will be reviewed within 2-3 business days. If your application is approved, our team will reach back out to you to discuss next steps such as lease signing and move-in day. For any additional questions regarding leasing requirements, please connect with our community team members.

How do I find out if Springs at Lockport has availability for my move-in date?

The most current floor plan availability and pricing for Springs at Lockport are listed on our floor plans page. Pricing may update frequently. For more information, please reach out to our team members at Springs at Lockport!

Living at Springs

How are maintenance requests handled?

Maintenance at Springs at Lockport is handled by our friendly and dedicated on-site team. Residents can submit non-emergency requests easily through our resident app, by calling the leasing office, or by walk-in. Non-emergency requests are typically addressed within one to two business days, however as part of our commitment to convenient, carefree living, emergency maintenance is available 24/7.

What makes Springs at Lockport different from other apartments in Lockport?

Springs at Lockport stands apart for a few reasons. The community is gated, pet-friendly with no weight restrictions, and is built with resort-style amenities such as a pool, 24-hour fitness center, leash-free dog park, and pet spa. The Springs 5-Star Standard includes Above & Beyond resident services, and the 30-Day Pledge: if you are not satisfied with your new home or if expectations are not met within 30 days of your move-in date, you can be released from your lease.

Why doesn't my water bill show up on my bill?

Your water and sewer bill will show up after you have been living at the community for at least 45 days. Your first bill may not be a full billing cycle of 28-32 days so please note that it will be based on when the first billing cycle closed out along with your original move-in date.

What happens if I am locked out of my apartment home and can't get back in?

In the event of a resident lockout, during business hours, residents can always come up to the office or call our office for our team to open the door to your home.
 
Should your lockout occur after business hours, there is a $50.00 lockout fee charged back to the resident for our on-call maintenance team member to come out on site and open your front door. Residents are required to provide proof of identification for entry into their home.

Can I make any changes inside of the apartment?

Absolutely! You are welcome to paint your home and personalize it by hanging up your favorite photos and paintings. To make things even easier, we offer a Handy Man Service to our residents to help with hanging up photos, installing a new fan or a chandelier, and many more!

Can I transfer to another unit?

Absolutely! We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options. Please note that if you transfer during your current lease, there is a transfer fee of 75% of your rent owed at the time of signing the transfer paperwork.

Do I need to acquire my own renters insurance?

You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program provides up to $10,000 in coverage for your belongings, which is one less thing to worry about during your move! If you would like to use a third-party insurance company you are welcome to. Please contact our office for more information.

What do I need to do prior to moving out of my home at Springs at Lockport?

As a reminder, residents are required to provide a 60-day notice to vacate, in writing, prior to leaving at the end of their lease term.
 
We require that all residents return their apartment home back to our leasing office in the condition it was given to them at the time of move in. We require your apartment home to be professionally cleaned, along with a professional carpet cleaning in the bedrooms.
 
If you are leaving prior to the end of your lease term, please contact our leasing office for additional information regarding the process of moving out of your apartment home.

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Our Pledge to You

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As a resident of Springs Apartments, you can expect:

Quality Finishes
Beautiful, quality interiors, products and finishes.
women_with_kids_playing_in_pool
Top-notch amenities for your active lifestyle.
Townhome Style
Unique townhouse design surrounded by beautiful grounds.
Community clubhouse
Superior and friendly customer service.
24 hour Maintenance
Quality and attentive maintenance team.
5-star living
An unbeatable 5-star living experience. Your feedback is always welcome & appreciated.