Springs at Lockport FAQs

• $85 per adult occupant (application fee)
• $300 administration fee
• $500 security deposit
  • Applications that are "approved with conditions" require an additional security deposit equal to one month's rent.

• You can easily apply online
  • Our quotes expire after 24 hours, so if you need to generate a new quote please select the floor plans tab on our website and select an available apartment home along with move in date and lease term to create a new custom quote.

• You’re welcome to visit our office to complete any paperwork
• You can also call and we’ll email a quote with a quick and easy link to the application

Utilities are not included and are based on usage. Water is billed directly from Springs at Lockport and gas and electric are both in our tenants' name.

Yes! Whether you’re grabbing groceries, brunch, or your daily caffeine fix, nearby businesses make life easier. 

Yes! Springs at Lockport offers convenient on-site parking for residents and guests. Reach out to our leasing team for additional garage parking options.

Yes! With pet-friendly policies and plenty of space to stretch those legs, including private fenced yard options and two upcoming dog parks, your furry roommate may never want to leave.

Construction is underway and moving forward as planned. We’re open and already home to residents! Additional buildings are being delivered in phases, giving you more choices and move-in options as the community continues to grow. 

Your water and sewer bill will show up after you have been living at the community for at least 45 days. Your first bill may not be a full billing cycle of 28-32 days so please note that it will be based on when the first billing cycle closed out along with your original move-in date.

Absolutely! We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options. Please note that if you transfer during your current lease, there is a transfer fee of 75% of your rent owed at the time of signing the transfer paperwork.

In the event of a resident lockout, during business hours, residents can always come up to the office or call our office for our team to open the door to your home.

Should your lockout occur after business hours, there is a $50.00 lockout fee charged back to the resident for our on-call maintenance team member to come out on site and open your front door. Residents are required to provide proof of identification for entry into their home.

You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program satisfies our insurance requirement and provides up to $10,000 in content coverage for your belongings. It’s one less thing to worry about during your move! If you would like to us a third-party insurance company you are welcome to. Please contact our office for more information.

Great question! There are two ways for you to contact our team to address any maintenance issue you are experiencing.
1.) You can contact our leasing office directly so our team can place the service request in the system for you.
2.) Our online resident portal, Loft Living , will allow you the ease of placing service requests online even after office hours.
In the event of an emergency, such as a fire, flood, AC not working, refrigerator not working, please contact our office directly and you will be prompted for on-call maintenance.

As a reminder, residents are required to provide a 60-day notice to vacate, in writing, prior to leaving at the end of their lease term.

We require that all residents return their apartment home back to our leasing office in the condition it was given to them at the time of move in. We require your apartment home to be professionally cleaned, along with a professional carpet cleaning in the bedrooms.

If you are leaving prior to the end of your lease term, please contact our leasing office for additional information regarding the process of moving out of your apartment home.

Absolutely! You are welcome to paint your home and personalize it by hanging up your favorite photos and paintings. To make things even easier, we offer a Handy Man Service to our residents to help with hanging up photos, installing a new fan or a chandelier, and many more!