Springs at Hamburg FAQs

Frequently Asked Questions

Whether you're a current resident or are interested in joining our community, chances are you have questions. Check out our frequently asked questions (and answers) below.

Apartment Homes & Floor Plans

What floor plans are available?

Springs at Hamburg offers studio, one, two, and three-bedroom townhome-style apartments, with private entrances available. Each layout includes an open-concept layout with plenty of natural lighting, a spacious kitchen, in-home washer and dryer, and a private patio or balcony. To view current pricing and available floor plans, visit our floor plans & pricing page, or contact the team here at Springs at Hamburg.

Do apartments at Springs at Hamburg have private entrances?

Yes. Every apartment home at Springs at Hamburg has its own private, ground-level entrance, one of the signature features of Springs Apartments. There are no shared hallways or interior corridors, which means fewer shared walls, less noise, and a true neighborhood feel from the moment you walk in your front door.

Are washers and dryers included?

Yes. Every apartment home at Springs at Hamburg comes with a full-size in-home washer and dryer.

Do apartments include a garage or covered parking?

Springs at Hamburg includes complimentary surface parking and an attached garage on select floor plans. Attached garages, detached garages, and covered parking might also be available for an additional cost. Please contact our team for the most current and available options.

What features come standard inside an apartment home?

Standard features at Springs at Hamburg include a private ground-level entrance, floor plans with open-concept layouts, a gourmet kitchen with modern finishes, an in-unit washer and dryer, private patio or balcony options, generous closet space, and natural lighting throughout. Specific finishes and upgrades vary depending on floor plan. The team at Springs at Hamburg is happy to walk you through what's available.

Pricing, Lease Terms & Fees

How much does it cost to live at Springs at Hamburg?

Pricing for Springs at Hamburg varies by availability, floor plan type, and lease term. For the most up-to-date pricing per floor plan (studios, one-, two-, and three-bedroom homes), please visit our floor plans page or contact our team at Springs at Hamburg for a personalized quote.

What lease terms does Springs at Hamburg offer?

Springs at Hamburg offers a range of lease terms anywhere from 3 to 15 months. Pricing varies depending on the lease term. Once the lease is ready for renewal, current residents will be eligible for month-to-month renewal options. Contact our team for the exact terms available today.

Is a security deposit required?

A refundable security deposit is required at lease signing, and the amount varies based on your application and credit profile.

What's included in rent — are utilities covered?

The price of rent at Springs at Hamburg includes your apartment home and access to all community amenities, such as the 24-hour fitness center, swimming pool, clubhouse, and pet park. Utilities (including but not limited to electric, gas, water, sewer, trash, and internet) are billed separately based on usage.

Are there move-in specials available right now?

Specials at Springs at Hamburg vary due to seasonality and available units. The fastest way to view current move-in offers is to check the specials area of our website or call our leasing team. The team is happy to share what's available for your preferred floor plan and move-in date.

What is Flex?

Springs at Hamburg is proud to partner with Flex, a flexible rent solution that allows you to split your rent into smaller payments while your full rent still gets paid on time. Participation is optional and available whenever you need a little flexibility.

Pet Policy

Is Springs at Hamburg pet-friendly, and are there weight or breed restrictions?

Yes, Springs at Hamburg is a pet-friendly community, and proudly welcomes pets of all sizes with no weight restrictions. Both cats and dogs are welcome with pre-approval. Breed restrictions and additional pet fees may apply. Purebred Guardian Breeds such as Bull Terriers, Pit Bulls, Rottweilers, and Dobermans are restricted from our community. Some mixed breeds and other Guardian Breeds may be conditionally allowed upon community team approval. These restrictions do not apply to qualified assistance animals.

What are the pet fees?

Springs at Hamburg charges a one-time pet fee per pet at move-in, plus a recurring monthly pet rent. Dogs will be enrolled in the PooPrints DNA program, which includes a small one-time enrollment fee. For more information and current pet fees, please contact the leasing team here at Springs at Ashby!

Does Springs at Hamburg have a dog park or pet amenities?

Yes. Springs at Hamburg features a leash-free pet play area where your dog can run and socialize, plus a convenient on-site pet spa for easy bath time after a muddy walk. Walking paths throughout the community give you and your pet plenty of room to stretch.

How many pets can I live with at Springs at Hamburg?

Up to two pets are welcome per apartment home at Springs at Hamburg, with the exception of qualified service animals.

Community Amenities

What amenities are included?

Springs at Hamburg offers a full slate of premium amenities, including a swimming pool and sundeck, 24-hour fitness center, community clubhouse with a cybercafé and complimentary coffee bar, outdoor grilling and gathering areas, a leash-free pet play area, pet spa, and on-site car care center. Thoughtfully designed community spaces provide opportunities to relax, connect with neighbors, and enjoy the best of apartment living.

Does Springs at Hamburg have a pool and fitness center?

Yes. Springs at Hamburg features a resort-style pool with a sundeck, and a 24-hour fitness center so you can work out on your schedule.

Does Springs at Hamburg have walking paths or outdoor space?

Yes. Springs at Hamburg is thoughtfully designed with open green space, professionally landscaped grounds, and walking paths woven throughout the community. Outdoor gathering areas with grilling stations and seating give residents plenty of room to enjoy the fresh air.

Location, Neighborhood & Commute

How far is Springs at Hamburg from downtown Lexington?

Springs at Hamburg is conveniently located just a short drive from downtown Lexington, giving residents easy access to the city's vibrant dining, entertainment, shopping, and cultural attractions. With quick connections to major roadways, you can enjoy everything downtown has to offer while coming home to the comfort and convenience of the Hamburg area.

What's the neighborhood around Springs at Hamburg like?

Springs at Hamburg is located in Lexington's vibrant Hamburg area, placing residents close to some of the city's best shopping, dining, entertainment, and everyday conveniences. With easy access to I-75 and New Circle Road, commuting around Lexington is simple and convenient. Within the community, private-entry apartment homes, beautifully maintained green spaces, and walking paths create a welcoming neighborhood atmosphere designed to feel more like a residential community than a traditional apartment complex. Learn more about our neighborhood here.

What shopping, dining, and entertainment is near Springs at Hamburg?

Springs at Hamburg places you in the heart of one of Lexington's premier shopping, dining, and entertainment destinations. Residents enjoy convenient access to Hamburg Pavilion, popular retailers, grocery stores, local favorites, and national restaurant brands, along with entertainment options like Topgolf and nearby movie theaters. Whether you're running errands, meeting friends for dinner, or planning a night out, you'll find a wide variety of options just minutes from home.

What school district is Springs at Hamburg in?

Springs at Hamburg is located within the Fayette County Public Schools district, which serves students throughout Lexington, Kentucky. School assignments and attendance boundaries may change over time, so we recommend contacting the district directly for the most current information regarding school placement and enrollment.

Touring, Applying & Moving In

How do I schedule a tour?

You can schedule a tour at Springs at Hamburg in three ways: online through our website, by calling the leasing office, or by stopping in during business hours. We offer in-person, self-guided, and live virtual tour options. To ensure you can see the community whether you're local or relocating from out of town. Same-day tours are often available. Schedule your tour on our website.

How do I apply for an apartment and are there income requirements?

The application process at Springs at Hamburg is quick and convenient, with online applications available for all apartment homes. Applicants are evaluated based on credit history, rental history, gross income (must make 3x the monthly rent), and a standard background screening. First-time renters are welcome, and our leasing team is available to answer questions and discuss the qualification process. To get started, visit our Floor Plans & Pricing page and select your preferred apartment home to apply online. 

How long does it take to get approved?

Once you submit an application with all required documents, your application will be reviewed within 2-3 business days. Same-day move-ins are not permitted. If your application is approved, our team will reach back out to you to discuss next steps such as lease signing and move-in day. For any additional questions regarding leasing requirements, please connect with our community team members.

How do I find out if Springs at Hamburg has availability for my move-in date?

Real-time availability and pricing for Springs at Hamburg are listed on our floor plans page and update daily. 

Living at Springs

How are maintenance requests handled?

Maintenance at Springs at Hamburg is handled by our friendly and dedicated on-site team. Residents can submit non-emergency requests easily through our resident app, by calling the leasing office, or by walk-in. Non-emergency requests are typically addressed within one to two business days, however as part of our commitment to convenient, carefree living, emergency maintenance is available 24/7.

What makes Springs at Hamburg different from other apartments in Lexington?

Springs at Hamburg stands apart for a few reasons. We offer private, ground-level entry to your home. The community is gated, pet-friendly with no weight restrictions, and is built with resort-style amenities such as a pool, 24-hour fitness center, leash-free dog park, and pet spa. Our 5-Star Standard includes Above & Beyond resident services, and the 30-Day Pledge: if you are not satisfied with your new home or if expectations are not met within 30 days of your move-in date, you can be released from your lease.

Do I need to acquire my own renters insurance?

You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program provides up to $10,000 in coverage for your belongings, which is one less thing to worry about during your move! If you would like to use a third-party insurance company you are welcome to. Please contact our office for more information.

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As a resident of Springs Premium Apartments, you can expect:

Chef Inspired Kitchen at Springs at Hamburg-1
Beautiful, quality interiors, products and finishes.
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Top-notch amenities for your active lifestyle.
Private Entry Apartments at Springs at Hamburg
Unique townhouse design surrounded by beautiful grounds.
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Superior and friendly customer service.
maintenance
Quality and attentive maintenance team.
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An unbeatable 5-star living experience. Your feedback is always welcome & appreciated.