Are you interested in joining our Springs at Willowbrooke community? We know you’ve got questions, so we created this page to address those we get asked most often. If you don’t find what you’re looking for, reach out to talk with one of our helpful team members.
Frequently Asked Questions
Are you interested in joining our Springs at Willowbrooke community? We know you’ve got questions, so we created this page to address those we get asked most often. If you don’t find what you’re looking for, reach out to talk with one of our helpful team members.
What are the differences in your floor plans?
Our Courtyard apartments are located on the first floor level, our Overlook homes are on the second floor level.
Do you have townhomes, and are they located on one level or two?
Our two-story buildings have townhome style entrances with the apartment all on one level.
What is parking like?
Each home includes unassigned, uncovered parking as part of the lease agreement. Select homes have attached garages. We also have additional detached garages available to rent for $100 per month.
What does Concierge mean?
Apartment homes designated as Concierge indicate that upgraded amenities such as a double door refrigerator, backsplash kitchen tile, framed mirrors and more are included in your home. Exclusions apply to studios on select upgrades.
What lease terms do you offer?
We currently offer 11-15 month lease terms.
What are your occupancy qualifications?
Studio — maximum of 2 occupants
1 Bedroom — maximum of 2 occupants
Two (2) Bedroom — maximum of 4 occupants
Three (3) Bedroom — maximum of 6 occupants
What is located nearby?
Springs at Willowbrooke is peacefully located in Oakdale, MN. We are just minutes from I-694, 15 minutes from downtown St. Paul and 25 minutes from downtown Minneapolis!
Are you pet-friendly?
Yes! We allow two pets per home, with the exception of service animals, and do not have any weight restrictions. To learn more about our pet-inspired amenities and breed restrictions, visit here.
How long does the application process take?
The application process takes 48 hours if all supporting documents are ready when you apply. This includes your Photo ID, 2 months' worth of paystubs, and past landlord information.
What utilities are the residents responsible for?
All utilities are billed separately based on your individual usage. Water, sewer and trash are billed with your rent each month. Electricity and gas are billed directly to you from the utility company. We have a monthly lifestyle fee that includes internet, pest control, and valet trash services.
Not Finding What You’re Looking For?
We’re eager to help and answer any questions that aren’t covered on this page.
As a resident of Springs Luxury Apartments, you can expect:
Beautiful, quality interiors, products and finishes.
Top-notch amenities for your active lifestyle.
Unique townhouse design surrounded by beautiful grounds.
Superior and friendly customer service.
Quality and attentive maintenance team.
An unbeatable 5-star living experience. Your feedback is always welcome & appreciated.
Our Pledge To You
We choose to deliver great customer service and we will listen when you feel that we've missed the mark. We expect you to hold us to this pledge.
We will be proactive to anticipate your needs and exceed your expectations
We need your feedback (positive and negative) and promise to always listen
We will get to know you as an individual and will treat you with respect
We will earn your trust, and work hard to keep it
If we do not meet your expectations within 30 days of your move to our community, we will release you from your lease*
* Any issues should be reported to your property team immediately, and we will do everything in our power to rectify the situation. If for any reason you still choose to leave, written notice will be required and we request that you share an explanation with the Property Manager so we can work to avoid the same situations in the future. This process must be completed, and you must vacate the premises and return your keys before the close of business on the one month anniversary of your move-in date. All final charges will be assessed per standard policy, and your deposit (up to the standard unit amount) will be surrendered. For more information, please contact your property team.
Your Pets