Whether you’re a current resident at The Grove or are interested in joining our St. Paul, MN, community, chances are you have questions. Check out our frequently asked questions (and answers) below. If you don’t find what you’re looking for, reach out and one of our helpful team members will get you the answers you need.
We currently offer self-guided tours as well as private in-person and virtual showings led by one of our team members. Schedule a tour of your choice with us today!
How do I apply when I’m ready?
There are several super easy options for applying:
You’re welcome to visit our office to complete any paperwork
You can also call and we’ll email a quote with a quick and easy link to the application
Where can I park if I don’t rent a parking space?
There is lots of available parking on Snelling and St. Clair (right next to the building) and there are no time limits.
What are the income qualifications?
We require a gross income of 3 times the monthly rent to qualify. Incomes for all of the adult residents in the household can be used to qualify.
We also accept guarantors or liquid assets for qualifications. For details please give us a call at 651-209-0519.
Can I still move in if I don’t meet the minimum 3x rent income requirement?
There are other options that may allow you to still qualify to become a resident at Springs at South Broadway. Call our office at 651-209-0519 and let’s talk!
Do you offer short term leases?
Yes! We offer leases as short as 3 months and up to 18 months for qualified residents.
Are you pet-friendly?
Yes! We allow two pets per home, with the exception of service animals, and do not have any weight restrictions. *pet fees apply
To learn more about our pet-inspired amenities and breed restrictions, visit here.
Current Grove Residents
Why doesn’t my water bill show up on my bill?
Your water and sewer are billed in 2-month cycles, so your first usage will likely show up on your third month’s statement.
What is a VCR charge?
A VCR charge typically occurs when your gas or electric accounts aren’t set up prior to the beginning of your lease. You’ll need to call the utility company and confirm that all is well with your account. Of course, you can always call the office staff for more details or guidance as well.
Can I transfer to another unit?
Absolutely! We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options.
Do I need to acquire my own renters insurance?
You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program satisfies our insurance requirement and provides up to $10,000 in content coverage for your belongings. It’s one less thing to worry about during your move! If you would like to use a third-party insurance company you are welcome to. Please contact our office for more information.
The Grove Fees
How much is it to apply?
The application fees include the following:
$60/per adult occupant
$200 administration fee
$300 deposit*additional deposit of one month’s rent may be required for conditional approval
Do you have garages?
Yes! We have two attached temperature-controlled garages. You can rent a space for $150 per month.
As a resident of The Grove Apartments, you can expect:
Superior and friendly customer service.
Beautiful residences in a brand new mid-rise building.
Quality and attentive maintenance team.
Beautiful, quality interiors, products and finishes.
Top-notch amenities for your active lifestyle.
An unbeatable 5-star living experience. Your feedback is always welcome & appreciated.
Our Pledge To You
We choose to deliver great customer service and we will listen when you feel that we've missed the mark. We expect you to hold us to this pledge.
We will be proactive to anticipate your needs and exceed your expectations
We need your feedback (positive and negative) and promise to always listen
We will get to know you as an individual and will treat you with respect
We will earn your trust, and work hard to keep it
If we do not meet your expectations within 30 days of your move to our community, we will release you from your lease*
* Any issues should be reported to your property team immediately, and we will do everything in our power to rectify the situation. If for any reason you still choose to leave, written notice will be required and we request that you share an explanation with the Property Manager so we can work to avoid the same situations in the future. This process must be completed, and you must vacate the premises and return your keys before the close of business on the one month anniversary of your move-in date. All final charges will be assessed per standard policy, and your deposit (up to the standard unit amount) will be surrendered. For more information, please contact your property team.
.jpg)
Your Pets