Whether you’re a current Springs at Buckingham Farms resident or are interested in joining our community in Memphis, TN, chances are, you have questions. Check out our frequently asked questions (and answers) below. If you don’t find what you’re looking for, reach out to talk with one of our helpful team members.
Becoming a Springs at Buckingham Farms Resident
Yes! We do offer detached garages on-site for an additional $125.00-$135.00 per month. Select apartment homes have attached garages that are built into the monthly rent.
Yes, every applicants employment and income is verified during our application process.
Yes! We allow two pets per home, with the exception of service animals, and do not have any weight restrictions. To learn more about our pet-inspired amenities and breed restrictions, visit here.
Every resident at Springs at Buckingham Farms must undergo a credit and criminal background screening. Every residents rental history and employment with be verified as well. More information about our screening criteria is available from the leasing center.
The resident is responsible for all utilities. Water/sewer and electricity are individually metered. You will receive a bill each month with your total water consumption that will be billed with your rent.
No, we do not accept section 8 housing.
No, we are non-smoking community.
Current Springs at Buckingham Farms Residents
Your water and sewer bill will show up after you have been living at the community for at least 45 days. Your first bill may not be a full billing cycle of 28-32 days so please note that it will be based on when the first billing cycle closed out along with your original move-in date.
You will need to provide the declaration page of the renters insurance along with ensuring all leaseholders are listed on the policy and Springs at Buckingham Farms is listed as the additional interested party.
Absolutely! We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options. Please note that if you transfer during your current lease, there is a transfer fee of 75% of your rent owed at the time of signing the transfer paperwork.
Great question! There are two ways for you to contact our team to address any maintenance issue you are experiencing.
1.) You can contact our leasing office directly so our team can place the service request in the system for you.
2.) Our online resident portal, Active Building, will allow you the ease of placing service requests online even after office hours.
In the event of an emergency, such as a fire, flood, Ac not working, refrigerator not working, please contact our office directly and you will be prompted for on-call maintenance.
In the event of a resident lockout, during business hours, residents can always come up to the office or call our office for our team to open the door to your home.
Should your lockout occur after business hours, there is a $50.00 lockout fee charged back to the resident for our on-call maintenance team member to come out on site and open your front door. Residents are required to provide proof of identification for entry into their home.
As a reminder, residents are required to provide a 60-day notice to vacate, in writing, prior to leaving at the end of their lease term.
We require that all residents return their apartment home back to our leasing office in the condition it was given to them at the time of move in. We require your apartment home to be professionally cleaned, along with a professional carpet cleaning in the bedrooms.
If you are leaving prior to the end of your lease term, please contact our leasing office for additional information regarding the process of moving out of your apartment home.
Yes! The Springs at Buckingham Farms offers complimentary air filters at the office for all residents at the community. We encourage residents to change their air filters every 30 days to help maintain their air conditioning units in their homes. You can also place a service request online so one of our team members can leave an air filter at your front door.
Absolutely! You are welcome to paint your home and personalize it by hanging up your favorite photos and paintings. To make things even easier, we offer a Handy Man Service to our residents to help with hanging up photos, installing a new fan or a chandelier, and many more!