Are you interested in joining our Springs at Lakeline community? We know you’ve got questions, so we created this page to address those we get asked most often. If you don’t find what you’re looking for, reach out to talk with one of our helpful team members.
Frequently Asked Questions
What are the differences in your floor plans?
Our Courtyard apartments are located on the first floor level, our Overlook homes are on the second floor level.
What lease terms do you offer?
When you create a quote on our website, you will see available lease terms and the pricing for each one when selected.
Are you pet-friendly?
We welcome pets at Springs at Lakeline! We allow a maximum of 2 pets per home. There are some breed restrictions but most mixed breeds are allowed. Dogs require registration in Poo Prints and all pets must be up to date on their vaccinations. We do not have any weight limits for pets!
Do you offer garage options?
Yes! Inquire with our team to learn more!
Why doesn’t my water bill show up on my bill?
Your water and sewer bill will show up after you have been living at the community for at least 45 days. Your first bill may not be a full billing cycle of 28-32 days so please note that it will be based on when the first billing cycle closed out along with your original move-in date.
What information do I need to provide to my renter’s insurance agent?
You will need to provide the declaration page of the renter's insurance along with ensuring all leaseholders are listed on the policy and Springs at Lakeline is listed as the additional interested party.
Not Finding What You’re Looking For?
We’re eager to help and answer any questions that aren’t covered on this page.
As a resident of Springs Luxury Apartments, you can expect:
Beautiful, quality interiors, products and finishes.
Top-notch amenities for your active lifestyle.
Unique townhouse design surrounded by beautiful grounds.
Superior and friendly customer service.
Quality and attentive maintenance team.
An unbeatable 5-star living experience. Your feedback is always welcome & appreciated.
Our Pledge To You
We choose to deliver great customer service and we will listen when you feel that we've missed the mark. We expect you to hold us to this pledge.
We will be proactive to anticipate your needs and exceed your expectations
We need your feedback (positive and negative) and promise to always listen
We will get to know you as an individual and will treat you with respect
We will earn your trust, and work hard to keep it
If we do not meet your expectations within 30 days of your move to our community, we will release you from your lease*
* Any issues should be reported to your property team immediately, and we will do everything in our power to rectify the situation. If for any reason you still choose to leave, written notice will be required and we request that you share an explanation with the Property Manager so we can work to avoid the same situations in the future. This process must be completed, and you must vacate the premises and return your keys before the close of business on the one month anniversary of your move-in date. All final charges will be assessed per standard policy, and your deposit (up to the standard unit amount) will be surrendered. For more information, please contact your property team.
Your Pets