Whether you’re a current Springs at McKinney resident or are interested in joining our community in McKinney, TX, chances are, you have questions. Check out our frequently asked questions (and answers) below. If you don’t find what you’re looking for, reach out and one of our helpful team members will get you the answers you need.
Every resident at Springs at McKinney must undergo a credit and criminal background screening. More information about our screening criteria is available from the leasing center.
Open Parking. We also have additional detached garages available to rent per month.
Current Springs at McKinney Residents
In the event of a resident lockout, during business hours, residents can always come up to the office or call our office for our team to open the door to your home.
Should your lockout occur after business hours, there is a $50.00 lockout fee charged back to the resident for our on-call maintenance team member to come out on site and open your front door. Residents are required to provide proof of identification for entry into their home.
We’re eager to help and answer any questions that aren’t covered on this page.
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As a resident of Springs Premium Apartments, you can expect:
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* Any issues should be reported to your property team immediately, and we will do everything in our power to rectify the situation. If for any reason you still choose to leave, written notice will be required and we request that you share an explanation with the Property Manager so we can work to avoid the same situations in the future. This process must be completed, and you must vacate the premises and return your keys before the close of business on the one month anniversary of your move-in date. All final charges will be assessed per standard policy, and your deposit (up to the standard unit amount) will be surrendered. For more information, please contact your property team.
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5960 Stacy Rd.
McKinney, TX 75070
Office Hours:
Monday—Friday: 9:00 am—6:00 pm
Saturday: 9:00 am—5:00 pm
Sunday: Closed
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