Whether you’re a current Springs at the Reserve resident or are interested in joining our community in Wyoming, MI, chances are, you have questions. Check out our frequently asked questions (and answers) below. If you don’t find what you’re looking for, reach out and one of our helpful team members will get you the answers you need.
There are several super easy options for applying:
You may pull a quote on our website and apply online
Visit us in the office and we can walk you through the application process
We would be happy to send you a quote and you can apply through the electronic quote directly
Do you have garages?
Yes! We offer attached, detached, and heated detached options!
Do you offer furnished lease options?
Definitely! Give us a call to find out how to get your furnishings customized to your needs!
Do you offer month to month or short term leases?
We currently offer 11-15 month lease terms!
Can I still move in if I don’t meet the minimum 3x rent income requirement?
There are other options that may allow you to still qualify to become a resident at Springs at the Reserve. Call our office!
Are you pet-friendly?
Yes!We allow two pets per home, with the exception of service animals, and do not have any weight restrictions. To learn more about our pet-inspired amenities and breed restrictions, visit here.
Current Springs at the Reserve Residents
Why doesn’t my water bill show up on my bill?
Water and sewer are billed in arrears and can take a few months to show up on your billing statement.
Do I need to acquire my own renters insurance?
You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program satisfies our insurance requirement and provides up to $10,000 in content coverage for your belongings. It’s one less thing to worry about during your move! If you would like to us a third-party insurance company you are welcome to. Please contact our office for more information.
Can I transfer to another unit?
Absolutely! Contact the leasing office to learn more.
What should I do for a storm emergency?
We highly recommend you visit the local government website for recommendations on how to prepare and what steps you can take during storm emergencies.
Not Finding What You’re Looking For?
We’re eager to help and answer any questions that aren’t covered on this page.
As a resident of Springs Luxury Apartments, you can expect:
Beautiful, quality interiors, products and finishes.
Top-notch amenities for your active lifestyle.
Unique townhouse design surrounded by beautiful grounds.
Superior and friendly customer service.
Quality and attentive maintenance team.
An unbeatable 5-star living experience. Your feedback is always welcome & appreciated.
Our Pledge To You
We choose to deliver great customer service and we will listen when you feel that we've missed the mark. We expect you to hold us to this pledge.
We will be proactive to anticipate your needs and exceed your expectations
We need your feedback (positive and negative) and promise to always listen
We will get to know you as an individual and will treat you with respect
We will earn your trust, and work hard to keep it
If we do not meet your expectations within 30 days of your move to our community, we will release you from your lease*
* Any issues should be reported to your property team immediately, and we will do everything in our power to rectify the situation. If for any reason you still choose to leave, written notice will be required and we request that you share an explanation with the Property Manager so we can work to avoid the same situations in the future. This process must be completed, and you must vacate the premises and return your keys before the close of business on the one month anniversary of your move-in date. All final charges will be assessed per standard policy, and your deposit (up to the standard unit amount) will be surrendered. For more information, please contact your property team.
Your Pets