Springs at Live Oak FAQs

Frequently Asked Questions

Whether you're a current resident or are interested in joining our community, chances are you have questions. Check out our frequently asked questions (and answers) below.

Apartment Homes & Floor Plans

What floor plans are available?

Springs at Live Oak offers studio, one-, two-, and three-bedroom townhome-style apartment homes, all with private, ground-level entrances. Each layout features an open-concept design, abundant natural light, a well-appointed kitchen, in-home washer and dryer connections, and a private patio or balcony. Select homes may also include a washer and dryer. To view current floor plans, pricing, and availability, visit our floor plans page or contact our leasing team.

Do apartments at Springs at Live Oak have private entrances?

Yes. Every apartment home at Springs at Live Oak features a private, ground-level entrance, one of the signature features of Springs Apartments. This unique design provides added privacy, convenient access to your home, and a neighborhood-style living experience. Without shared interior hallways or elevators, residents enjoy the comfort and independence of coming and going on their own schedule.

Are washers and dryers included?

Apartment homes at Springs at Live Oak include in-home washer and dryer connections for added convenience.

Do apartments include a garage or covered parking?

Springs at Live Oak includes complimentary surface parking and an attached garage on select floor plans. Attached garages, detached garages, and covered parking might also be available for an additional cost. Please contact our team for the most current and available options.

What features come standard inside an apartment home?

Standard features include a private, ground-level entrance, an open-concept floor plan, a spacious kitchen, in-home washer and dryer connections, a private patio or balcony, generous closet space, and abundant natural light throughout. Select homes may also include a washer and dryer. Features and finishes vary by floor plan, and our leasing team is happy to help you explore the options currently available.

Pricing, Lease Terms & Fees

How much does it cost to live at Springs at Live Oak?

Pricing for Springs at Live Oak varies by availability, floor plan type, and lease term. For the most up-to-date pricing per floor plan (studios, one-, two-, and three-bedroom homes), please visit our floor plans page or contact our team at Springs at Live Oak for a personalized quote.

What lease terms does Springs at Live Oak offer?

Springs at Live Oak offers a range of lease terms anywhere from short-term to 18 months. Pricing varies depending on the lease term. Once the lease is ready for renewal, current residents will be eligible for month-to-month renewal options. Contact our team for the exact terms available today.

Is a security deposit required?

A refundable security deposit is required at lease signing, and the amount varies based on your application and credit profile.

What's included in rent — are utilities covered?

Answer goes here.

Are there move-in specials available right now?

The price of rent at Springs at Live Oak includes your apartment home and access to all community amenities, such as the 24-hour fitness center, swimming pool, clubhouse, and pet park. Utilities (including but not limited to electric, gas, water, sewer, trash, and internet) are billed separately based on usage.

Are there move-in specials available right now?

Specials at Springs at Live Oak vary due to seasonality and available units. The fastest way to view current move-in offers is to check the specials area of our website or call our leasing team. The team is happy to share what's available for your preferred floor plan and move-in date.

What is Flex?

Springs at Live Oak is proud to partner with Flex, a flexible rent solution that allows you to split your rent into smaller payments while your full rent still gets paid on time. Participation is optional and available whenever you need a little flexibility.

Pet Policy

Is Springs at Live Oak pet-friendly, and are there weight or breed restrictions?

Yes, Springs at Live Oak is a pet-friendly community, and proudly welcomes pets of all sizes with no weight restrictions. Both cats and dogs are welcome with pre-approval. Breed restrictions and additional pet fees may apply. Purebred Guardian Breeds such as Bull Terriers, Pit Bulls, Rottweilers, and Dobermans are restricted from our community. Some mixed breeds and other Guardian Breeds may be conditionally allowed upon community team approval. These restrictions do not apply to qualified assistance animals.

What are the pet fees?

Springs at Live Oak charges a one-time pet fee per pet at move-in, plus a recurring monthly pet rent. Dogs will be enrolled in the PooPrints DNA program, which includes a small one-time enrollment fee. For more information and current pet fees, please contact the leasing team here at Springs at Live Oak!

Does Springs at Live Oak have a dog park or pet amenities?

Yes. Springs at Live Oak features a leash-free pet play area where your dog can run and socialize, plus a convenient on-site pet spa for easy bath time after a muddy walk. Walking paths throughout the community give you and your pet plenty of room to stretch.

How many pets can I live with at Springs at Live Oak?

Up to two pets are welcome per apartment home at Springs at Live Oak, with the exception of qualified service animals.

Community Amenities

What amenities are included?

Springs at Live Oak offers a full range of premium amenities, including a swimming pool and sundeck, 24-hour fitness center, community clubhouse with complimentary coffee service, outdoor grilling and gathering areas, a leash-free pet play area, pet spa, and on-site car care center. Whether you're looking to stay active, spend time with your pet, or simply relax, you'll find amenities designed to complement your lifestyle.

Does Springs at Live Oak have a pool and fitness center?

Yes. Springs at Live Oak features a pool with a sundeck, and a 24-hour fitness center so you can work out on your schedule.

What's the parking set up — is it free, and is guest parking available?

Surface parking is complimentary for residents at Springs at Live Oak. Reserved attached garages, detached garages, and covered parking options are available for an additional monthly fee. Designated guest parking is provided so friends and family always have a place to park when they visit.

Does Springs at Live Oak have walking paths or outdoor space?

Yes. Springs at Live Oak is thoughtfully designed with open green space, professionally landscaped grounds, and walking paths woven throughout the community — part of our neighborhood-inspired design. Outdoor gathering areas with grilling stations and seating give residents plenty of room to enjoy the fresh air.

Location, Neighborhood & Commute

How far is Springs at Live Oak from downtown Live Oak?

Springs at Live Oak is located approximately 2 miles from downtown Live Oak, making it easy to enjoy local dining, shopping, and everyday conveniences just minutes from home.

What's the neighborhood around Springs at Live Oak like?

Springs at Live Oak is set in Blends local charm with proximity to major San Antonio attractions; near Randolph AFB. The community itself is gated and designed to feel like a friendly residential neighborhood, with green space, walking paths, and private entrances rather than long shared hallways. Learn more about our neighborhood. 

What shopping, dining, and entertainment is near Springs at Live Oak?

Springs at Live Oak is minutes from H-E-B, Costco (also Natural Grocers, Las Americas), Rolling Oaks Mall, and a mix of local and national restaurants. The Alamo, San Antonio Riverwalk, SeaWorld/Fiesta Texas. Whether you're running a quick errand or planning a night out, daily essentials and entertainment are all close by.

What major employers are located near Springs at Live Oak?

Springs at Live Oak is conveniently located near Randolph Air Force Base & Northeast Methodist Hospital (adjacent); Brooke Army Medical Center/Fort Sam Houston also referenced, making it a practical choice for healthcare workers and families looking for a short commute and a comfortable place to come home to. Check out our Preferred Employers page to learn more.

What school district is Springs at Live Oak in?

Springs at Live Oak is located in the Judson Independent School District (Judson ISD) - inferred from schools listed, not explicitly named on site in Live Oak, TX.

Touring, Applying & Moving In

How do I schedule a tour?

You can schedule a tour at Springs at Live Oak in three ways: online through our website, by calling the leasing office, or by stopping in during business hours. We offer in-person, self-guided, and live virtual tour options. To ensure you can see the community whether you're local or relocating from out of town. Same-day tours are often available. Schedule your tour on our website. 

How do I apply for an apartment and are there income requirements?

The application process at Springs at Live Oak is fully online and takes just a few minutes to complete. We review credit history, rental history, gross income (typically 2.7–3x the monthly rent), and a standard background check. First-time renters are welcome, and if your income doesn't quite meet the standard threshold, our team can talk through alternative options like a co-signer. Start the application process on our Floor Plans & Pricing. 

How long does it take to get approved?

Once you submit an application with all required documents, your application will be reviewed within 2-3 business days. Same-day move-ins are not permitted. If your application is approved, our team will reach back out to you to discuss next steps such as lease signing and move-in day. For any additional questions regarding leasing requirements, please connect with our community team members.

How do I find out if Springs at Live Oak has availability for my move-in date?

Real-time availability and pricing for Springs at Live Oak are listed on our floor plans page and update daily. 

Living at Springs

How are maintenance requests handled?

Maintenance at Springs at Live Oak is handled by our friendly and dedicated on-site team. Residents can submit non-emergency requests easily through our resident app, by calling the leasing office, or by walk-in. Non-emergency requests are typically addressed within one to two business days, however as part of our commitment to convenient, carefree living, emergency maintenance is available 24/7.

What makes Springs at Live Oak different from other apartments in Live Oak?

Springs at Live Oak stands apart for a few reasons. We offer private, ground-level entry to your home. The community is gated, pet-friendly with no weight restrictions, and is built with premium amenities such as a pool, 24-hour fitness center, leash-free dog park, and pet spa. Our 5-Star Standard includes Above & Beyond resident services, and the 30-Day Pledge: if you are not satisfied with your new home or if expectations are not met within 30 days of your move-in date, you can be released from your lease.

Do I need to acquire my own renters insurance?

You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program provides up to $10,000 in coverage for your belongings, which is one less thing to worry about during your move! If you would like to use a third-party insurance company you are welcome to. Please contact our office for more information.

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As a resident of Springs Premium Apartments, you can expect:

Open Concept Layouts at Springs at Live Oak
Beautiful, quality interiors, products and finishes.
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Top-notch amenities for your active lifestyle.
Private entry homes at Springs at Live Oak
Unique townhouse design surrounded by beautiful grounds.
customer service
Superior and friendly customer service.
maintenance
Quality and attentive maintenance team.
satisfaction_guaranteed
An unbeatable 5-star living experience. Your feedback is always welcome & appreciated.