Now more than ever, review sites play a critical role in helping consumers arrive at purchase decisions, and this even impacts the apartment rental industry. In fact, research shows that two-thirds of renters consult review sites during the apartment search process.
Since Yelp is often a "go-to" review site, here are several ways you can use Yelp to find your next luxury apartment in Chicagoland: 1. See More Pictures from Actual Renters
If you check out the websites for our Springs at Orchard Road and Springs at Weber Road apartment communities in Chicagoland, you'll find we offer a number of pictures of the property, amenities, and individual apartments. However, the more images that you can see of a prospective apartment community, the easier it will be for you to schedule a tour with confidence. This is why involving Yelp in your search process is beneficial, as apartment dwellers also share their personal images of the community on the review site.
2. Note How Management has Handled Responses on Yelp
One the best ways to determine how the management of an apartment community interacts with residents is to see how they respond (and if they respond) to Yelp reviews. Are they adversarial or do they seem responsive and eager to resolve an issue? Taking note of this can often be a good indication as to how apartment managers will handle issues in person.
3. Discover How the Apartment Community has Evolved
Yelp has been around for a while, so depending on the age of the prospective apartment community, you could see how life for its residents has evolved over the years. For instance, if residents were complaining about issues two years ago, has management now resolved these issues or are they still ongoing? It's worth your while to read reviews from the start to gain a more accurate picture of the community.
4. Determine Your Deal Breakers
You probably already have a good idea of what your deal breakers are when you begin your search for a luxury apartment in Chicagoland. The benefit of consulting a review site like Yelp during your apartment search is that you probably won't find all glowing reviews. You'll need to determine if any of the negatives mentioned could be deal breakers for you.
The on-site management teams at Springs at Orchard Road and Springs at Weber Road want to provide residents with an exceptional living experience. Please contact us with any questions or concerns!