Whether you’re a current Springs at 2534 resident or are interested in joining our community in Johnstown, CO, chances are, you have questions. Check out our frequently asked questions (and answers) below. If you don’t find what you’re looking for, reach out and one of our helpful team members will get you the answers you need.
Becoming a Springs at 2534 Resident
Yes! We have many different options from attached garages to several different sizes of detached garages to suit your needs, so make sure to speak with our leasing team about pricing and availability on all of these options.
Our screening system has several options for approval, tailored to the result we receive after processing your application. No matter what you are dealing with, the best thing to do is to talk to our professional leasing team and be completely upfront so that we can review specifics of our approval criteria that may help as well as approval options for your specific need.
Current Springs at 2534 Residents
Utility billing typically runs about 60-75 days behind, depending on when in the month you move in. Once your utility billing starts, it will add to your bill where you will be able to see the dates of service listed.
Absolutely! We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options. Please note that if you transfer during your current lease, there is a transfer fee of 75% of your rent and a 30-day notice period owed at the time of signing the transfer paperwork.
Great question! There are two ways for you to contact our team to address any maintenance issue you are experiencing.
1.) You can contact our leasing office directly so our team can place the service request in the system for you.
2.) Our online resident portal, Active Building, will allow you the ease of placing service requests online even after office hours.
In the event of an emergency, such as a fire, flood, Ac not working, refrigerator not working, please contact our office directly and you will be prompted for on-call maintenance.
In the event of a resident lockout, during business hours, residents can always come up to the office or call our office for our team to open the door to your home.
Should your lockout occur after business hours, there is a $50.00 lockout fee charged back to the resident for our on-call maintenance team member to come out on site and open your front door. Residents are required to provide proof of identification for entry into their home.
Yes! Springs at 2534 offers complimentary air filters at the office for all residents in the community. We encourage residents to change their air filters every 30 days to help maintain their air conditioning units in their homes. You can also place a service request online so one of our team members can leave an air filter at your front door.
As much as we love pets here at the Springs, unfortunately, we are not able to welcome visiting pets. Pets that are on the property must be added to the lease (pet addendum) and have proper pet fees, photos, and vaccination records on file.