Springs at West Chester FAQs

Springs at West Chester offers studio, one, two, and three-bedroom townhome-style apartments, with private entrances available. Each layout includes an open-concept layout with plenty of natural lighting, a spacious kitchen, in-home washer and dryer, and a private patio or balcony. To view current pricing and available floor plans, visit our floor plans & pricing page, or contact the team here at Springs at West Chester.

Yes. Every apartment home at Springs at West Chester has its own private, ground-level entrance. There are no shared hallways or interior corridors, which means fewer shared walls, less noise, and a true neighborhood feel from the moment you walk in your front door.

Yes. At Springs at West Chester our homes come with a full-size, in-home washer and dryer.

Springs at West Chester includes complimentary surface parking and an attached garage on select floor plans. Attached and detatched garages might also be available for an additional cost. Please contact our team for the most current and available options.

Standard features at Springs at West Chester include a private ground-level entrance, floor plans with open-concept layouts, a gourmet kitchen with modern finishes, an in-unit washer and dryer, private patio or balcony options, generous closet space, and natural lighting throughout. Specific finishes and upgrades vary depending on floor plan. The team at Springs at West Chester is happy to walk you through what's available.

Our Courtyard apartments are located on the first-floor level, our Overlook homes are on the second-floor level.

Pricing for Springs at West Chester varies by availability, floor plan type, and lease term. For the most up-to-date pricing per floor plan (studios, one-, two-, and three-bedroom homes), please visit our floor plans page or contact our team at Springs at West Chester for a personalized quote.

Springs at West Chester offers a range of lease terms anywhere from short lease to 15 months. Pricing varies depending on the lease term. Once the lease is ready for renewal, current residents will be eligible for month-to-month renewal options. Contact our team for the exact terms available today.

Springs at West Chester requires a refundable security deposit at lease signing, the amount will vary based on your application and credit profile. Contact our team for more information.

The price of rent at Springs at West Chester includes your apartment home and access to all community amenities, such as the 24-hour fitness center, swimming pool, clubhouse, and pet park. Utilities (including but not limited to electric, gas, water, sewer, trash, and internet) are billed separately based on usage.

Specials at Springs at West Chester vary due to seasonality and available units. The fastest way to view current move-in offers is to check the specials area of our website or call our leasing team. The team is happy to share what's available for your preferred floor plan and move-in date.

Springs at West Chester is proud to partner with Flex, a flexible rent solution that allows you to split your rent into smaller payments while your full rent still gets paid on time. Participation is optional and available whenever you need a little flexibility.

Yes, Springs at West chester is a pet-friendly community, and proudly welcomes pets of all sizes with no weight restrictions. Both cats and dogs are welcome with pre-approval. Breed restrictions and additional pet fees may apply. Purebred Guardian Breeds such as Bull Terriers, Pit Bulls, Rottweilers, and Dobermans are restricted from our community. Some mixed breeds and other Guardian Breeds may be conditionally allowed upon community team approval. These restrictions do not apply to qualified assistance animals.

Springs at West Chester charges a one-time pet fee per pet at move-in, plus a recurring monthly pet rent. Dogs will be enrolled in the PooPrints DNA program, which includes a small one-time enrollment fee. For more information and current pet fees, please contact the leasing team here at Springs at West Chester!

Yes. Springs at West Chester features a leash-free pet play area where your dog can run and socialize, plus a convenient on-site pet spa for easy bath time after a muddy walk. Walking paths throughout the community give you and your pet plenty of room to stretch.

Up to two pets are welcome per apartment home at Springs at West Chester, with the exception of qualified service animals.

Springs at West Chester offers a full slate of resort-style amenities, including a swimming pool and sundeck, a 24-hour fitness center, a community clubhouse with cybercafé and complimentary coffee bar, an outdoor grilling and gathering area, a leash-free pet play area, a pet spa, and an on-site car care center.

Yes. Springs at West Chester features a resort-style pool with a sundeck, and a 24-hour fitness center so you can work out on your schedule.

Yes. Springs at West Chester is thoughtfully designed with open green space, professionally landscaped grounds, and walking paths woven throughout the community. Outdoor gathering areas with grilling stations and seating give residents plenty of room to enjoy the fresh air.

Springs at West Chester is located approximately 20 miles north of downtown Cincinnati, making it easy to enjoy the city's dining, entertainment, sporting events, and cultural attractions while living in a more suburban setting.

Enjoy the best of both worlds at Springs at West Chester, where a peaceful suburban setting meets easy access to the Cincinnati metro area. With private entrances, beautifully maintained green spaces, and pedestrian-friendly walking paths, the community is designed to feel like home from the moment you arrive. Learn more about our neighborhood here.

Springs at West Chester is minutes from ALDI, Kroger, Fresh Market, Jungle Jim's International Market, West Chester Town Centre; IKEA nearby, and a mix of local and national restaurants. Aladdin's Eatery, TopGolf, AMC West Chester 18, Pyramid Hill Sculpture Park. Whether you're running a quick errand or planning a night out, daily essentials and entertainment are all close by.

Springs at West Chester is ideally situated near some of the area's largest employers, including General Electric and West Chester Hospital. Whether you're building your career or looking to spend less time commuting, you'll appreciate the convenience of our location. Explore our Preferred Employers page to learn more.

Springs at West Chester is located within the highly regarded Lakota Local School District, which serves much of West Chester Township and surrounding communities.

You can schedule a tour at Springs at West Chester in three ways: online through our website, by calling the leasing office, or by stopping in during business hours. We offer in-person, self-guided, and live virtual tour options. To ensure you can see the community whether you're local or relocating from out of town. Same-day tours are often available. Schedule your tour on our website.

The application process at Springs at West Chester is quick and convenient, with online applications available for all apartment homes. Applicants are evaluated based on credit history, rental history, gross income (must make 3x the monthly rent), and a standard background screening. First-time renters are welcome, and our leasing team is available to answer questions and discuss the qualification process. To get started, visit our Floor Plans & Pricing page and select your preferred apartment home to apply online.

No, we do not participate in this program at this time. 

Yes, every applicants employment and income is verified during our application process.

Once you submit an application with all required documents, your application will be reviewed within 2-3 business days. Same-day move-ins are not permitted. If your application is approved, our team will reach back out to you to discuss next steps such as lease signing and move-in day. For any additional questions regarding leasing requirements, please connect with our community team members.

Real-time availability and pricing for Springs at West Chester are listed on our floor plans page and update daily.

Maintenance at Springs at West Chester is handled by our friendly and dedicated on-site team. Residents can submit non-emergency requests easily through our resident app, by calling the leasing office, or by walk-in. Non-emergency requests are typically addressed within one to two business days, however as part of our commitment to convenient, carefree living, emergency maintenance is available 24/7.

Springs at West Chester stands apart for a few reasons. We offer private, ground-level entry to your home. The community is gated, pet-friendly with no weight restrictions, and is built with resort-style amenities such as a pool, 24-hour fitness center, leash-free dog park, and pet spa. Our 5-Star Standard includes Above & Beyond resident services, and the 30-Day Pledge: if you are not satisfied with your new home or if expectations are not met within 30 days of your move-in date, you can be released from your lease.

You do not need to take any action to sign up for renter’s insurance. We will automatically enroll you in the Get Covered Master Policy program. This program provides up to $10,000 in coverage for your belongings, which is one less thing to worry about during your move! If you would like to use a third-party insurance company you are welcome to. Please contact our office for more information.

In the event of a resident lockout, during business hours, residents can always come up to the office or call our office for our team to open the door to your home.

Should your lockout occur after business hours, there is a $50.00 lockout fee charged back to the resident for our on-call maintenance team member to come out on site and open your front door. Residents are required to provide proof of identification for entry into their home.

Absolutely! We love finding solutions for our residents. There may be limits based on available apartments and the timeframe in which you wish to transfer, however. Call the office for details and options. Please note that if you transfer during your current lease, there is a transfer fee of 75% of your rent owed at the time of signing the transfer paperwork.

Smart Home means your home will include a Vivint technology package that includes a video doorbell and keyless entry, plus lights, and thermostat all controlled on one flatscreen tablet.