Continental Properties Ranks #39 Out of Top 100 Management Companies in New epIQ Index Standings

January 30, 2020

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We are pleased to announce that Continental Properties has been ranked #39 of the Top 100 Management Companies with 25 or more communities in January 2020.  

The epIQ Index

This brand-new rating from ApartmentRatings and StatisFacts is determined by a metric called the Experience & Performance Intelligence Quotient (epIQ) Index. This index is a comprehensive score based on four variables:

  1. Renter ratings from reviews and surveys
  2. Manager review response rate
  3. Review volume
  4. Manager review response time

According to StatisFacts, the epIQ Index “delivers the most authentic, relevant and actionable information” to represent the entire renter experience. You can learn more about the epIQ Index here. This metric is based on a rolling 12-month schedule and new standings will be announced monthly.

Our 5-Star Standard

Here at Springs Apartments, we are devoted to treating prospects and residents with consistent 5-Star customer service. By committing to our company culture, we in return see positive feedback and satisfaction across our portfolio. We are proud of our on-site team members who continue to provide superior service to all who walk through the door of a Springs Apartment community. 

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